Angel Hair Clips

FAQ's


    • How long does it take,until my order gets shipped?

    • Can I pick up my order?

    • Can I pay by personal cheque?

    • Do you accept orders outside Canada?

    • Do you have a return policy?

    • Are your ends treated to prevent fraying?

    • What is the difference between all the clip styles?

    • How do I get my little girls picture in the Angelhair Clip baby Gallery?

    • I have a dress I like to find a matching clip for,but i can't seem to find a perfect match on your site.Do you do custom clips?

    • Where are you located?

    • Can I place my order by phone?

    • How often do you ship?


    How long does it take,until my order gets shipped? top

    It all depends on the order size,and on how many orders where placed in front of yours.I am currently looking at a 5-7 day wait on processing orders and it would be shipped out as soon as it's completed.

    Can I pick up my order? top

    You bet,if you live in Prince George B.C,just go ahead and place your order,fill out the billing information and when you get to the check out,select "cash on delivery" and I will take the shipping charges off the order  and will arrange for pick up once your order has been completed.

    Can I pay by personal cheque? top

    Yes you can.Just place all your items into the shopping cart and when you are ready to check out and have filled in your mailing address,it will take you to the payment option page,Select "personal cheque"
    You can mail your cheque  to :Sandra Klimm,17340 Robyn Way,Prince George B.C V2N 6S2.
    You order will be mailed out once your cheque has cleared.

    Do you accept orders outside Canada? top

    Yes,I do,shipping to the US is the same shipping charge as shipping within Canada.For all other countries,please contact me first for a shipping quote.

    Do you have a return policy? top

    Returns are accepted within 30 days of the purchase day and must be returned undamaged and unused.A refund will be issued for the full amount ,less shipping charges.

    Are your ends treated to prevent fraying? top

    Yes,all my bows have their ends sealed to prevent fraying.

    What is the difference between all the clip styles? top

    I currently have three clip styles.
    The 1 1/4 snap clip is for that super fine peach fuzz.The 1 3/4 alligator clips are a lot bigger and are for longer and thicker hair. The 1 3/8 alligator clip is just as tiny as the 1 1/4 snap clip ,but is great for when your little girl is  outgrowing the snap clips,but not quite ready for the big alligator clip,so a great in between stage clip.
    So 1 1/4 snap clip for little hair,1 3/4 alligator for thicker hair and 1 3/8 alligator for in between.

    How do I get my little girls picture in the Angelhair Clip baby Gallery? top

    I love getting pictures!!! So,if you have a picture of your little girl wearing one of my products and  you would like to show her of,just send me a picture to angelhairclips@hotmail.com and I will add it   to the Gallery.

    I have a dress I like to find a matching clip for,but i can't seem to find a perfect match on your site.Do you do custom clips? top

    Yes,I do,I call them M2M (made too match) clips.You can e-mail me a picture (angelhairclips@hotmail.com )of your dress and I will try to create a matching clip/bow for you.

    Where are you located? top

    I am located in Prince George B.C,Canada,but I will ship all over the world.

    Can I place my order by phone? top

    Yes,you can,I am in Prince George,so depending on where you are located ,long distance charges may apply.My phone number is (250) 964-8664,asked for me (Sandra).Please be prepared that there may be screaming kids in the background ,since I have three.lol)

    How often do you ship? top

    I ship out orders monday to friday.I won't mail anything on saturday and sunday,So if you place your order on friday ,it will be mailed out on monday morning.

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